Beacons, the low-powered transmitters are transforming the enterprises in many sectors such as facilities, health, tourism, education, retail and manufacturing and playing a vital role in enterprise productivity and process optimisation.
Beacons in the Enterprise:
Beacons can be used to streamline processes and monitoring, maintaining and managing an organization’s people and assets. Businesses are often faced with operational challenges stemming from the lack of visibility into real-time location, status and condition of inventory, assets, staff, equipment and other problems. Since overall operational efficiency relies on such key success factors, beacons come into the picture in the enterprises.
Beacons, with their location sensing capability, can help keep track of location of your staff within office premises and inventory in the warehouse.
5 use cases for beacons in the Enterprise:
1. Employee Tracking: Current manual processes of employee tracking is based on the card systems. iBeacon technology provides you quickly and accurately manage your employee activity within the advantages below:
– Increased Productivity
– Operational Process Monitoring
– Realtime Field Data
– Improvement in Workplace Safety
– Employee Well-being
2. Asset Tracking: Current manual processes of locating equipment are labor intensive and inefficient. Using iBeacon technology staff are able to quickly and accurately locate assets without having to search for it everywhere.
Some of the advantages of using beacons for asset tracking include:
-Reducing over-purchasing and equipment rental costs
-Improving staff efficiency and workflow by reducing search times and wait times for ordered equipment
-Increasing equipment utilization
-Automating inventory management
-Reducing equipment shrinkage and loss
3. Process Optimization: Beacons can be used to improve processes within an organization. A good example is Japan Airlines’ use of beacons to help managers locate frontline staff and assign tasks to them based on where they were at that particular moment. Staff near boarding gates could be asked to help customers board the flight etc. This helped them enhance their customer experience to a great extent.
4. Security management teams: The efficiency of teams that are responsible for patrolling buildings can be monitored using beacons. By placing beacons around such buildings, it can be ensured that each member of the team has covered the necessary checkpoints that need to be checked to ensure security. If that does not happen, a notification is triggered to the concerned department.
5. In the construction and maintenance Industry: Beacons can be placed in areas of high risk, or on machinery, to push contextual back-end server information to mobile apps. This data can include product information, alerts and checklists, as well as critical health and safety documentation for employees when out in the field. Jobs that require checklists to be ticked off, can utilise beacons to activate the correct list for the right environment, improving user experience.
6. In transport and logistics enterprises: Beacons placed in transport hubs could be used to push value-added services such as transfer or car hire information to passengers as soon as they get out of the airport. They could also be used in other transport hubs including ferry ports or freight train stations to send alerts and collect logistics data.